Are You in Need of Services?

If you are in need of services or resources please see the list below for a list of options. Visit City Departments for continued services page to see which City services are still being offered. Below are resources that we will continue to update as information comes available. Please remember that if this is an emergency call 911.

Domestic Violence Assistance during COVID19 Shelter in Place
While Shelter in Place measures are necessary to slow the spread of COVID-19, they can pose serious risks for residents who are experiencing domestic and/or interpersonal violence while sheltering in place. If you or someone you know is experiencing domestic violence and need information please call (510) 420-3000. If you are in danger or need immediate assistance, call 911. 

National Domestic Violence Hotline 1-800-799-SAFE

This Frequently Asked Questions (“FAQs”) document is intended to clarify the current shelter-in-place requirements as they relate to residents facing domestic or other interpersonal violence:

Below are links to additional resources from the Alameda County Family Justice Center:

For a list of 24 hour crisis lines:

Eviction Moratorium
Piedmonters who have seen their ability to pay their rent diminished due to the COVID 19 shelter in place orders have been afforded some protection by the state. On March 27th, the Governor issued an executive order which delays eviction proceedings for tenants who cannot pay rent due to COVID-related loss of income, so long as certain conditions are met:
  1. Tenants must have been in good standing with their landlord prior to the effective date of the order;
  2. Tenants must notify their landlords of their inability to pay within seven days of the rent being due;
  3. Tenants must retain documentation to prove that nonpayment has been caused by specified COVID-19 impacts. 
The Executive Order will remain in effect through May 31, 2020.

In addition, the Judicial Council of California has issued an emergency rule freezing the issuance of summons and the entry of judgements in eviction cases, unless necessary to protect public health and safety, until 90 days after the state of emergency is lifted. The Alameda County Superior Court has announced its closure through at least May 1, 2020. At this time, no civil filings, including eviction proceedings, are being accepted. The Alameda County Sheriff has also announced that it will not be serving any eviction orders while the shelter in place orders are in effect.

Piedmonters who need information or referral to services regarding rental issues are encouraged to call 211.

Property Tax Late Payment Waiver

If you have experienced hardships caused by the corona virus and the shelter-in-place order in relation to payment of property tax, please see the press release from the Alameda County Tax Collector for more information about penalty waivers for eligible taxpayers. 

Stay Home. Save Lives. Check In.
New campaign urging Californians to help combat social isolation and food insecurity among Californians who are over the age of 65—a community that is uniquely vulnerable to COVID-19. The Governor also announced the creation of a statewide hotline 1 (833) 544-2374 in coordination with the non-profit local 2-1-1 systems, so that Californians have a one-stop shop to answer their questions and get assistance during this crisis. This line is staffed by professionals 24/7.

Alameda County Resources 211211 logo
Consider dialing 211 for Alameda County Resources. Dialing 211 helps direct callers to services for the elderly, the disabled, those who do not speak English, those with a personal crisis, and those who are new to their communities. If you get a voicemail due to high demand, leave a message and someone will call you back. You can also send a text message with your questions. Send a text to 898211 with your questions and zip code. Visit:

Oakland At Risk Match
They will match you with a low-risk volunteer who lives in your community and wants to help you by getting groceries, picking up prescriptions, and checking in every couple of days. Piedmonters in need can sign-up on their site or call (510) 306-4973. 

Meals on Wheels
(510) 777-9560

Mercy Brown Bag Program
(510) 534-8540 ext. 369

Alameda County Public Health Resources for the Community 

Crisis Support Services of Alameda County

If you or someone you know is struggling with difficult life circumstances or uncomfortable thoughts and emotions we are here to help. You do not need to be experiencing suicidal thoughts or feelings to call. Trained crisis intervention counselors are available to receive crisis calls and give supportive counseling 24 hours a day, every day. Translation is available in more than 140 languages. We also offer teletype (TDD) services for deaf and hearing-impaired individuals. 1 (800) 273-8255